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Terms & Conditions

A legal disclaimer

Effective Date: 27/07/2025
Business Name: Annapurna Panipuri and Tiffin Service

Welcome to Annapurna Panipuri and Tiffin Service (“we”, “our”, or “us”). By using our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully.

 

1. Services Provided

We offer freshly prepared panipuri, tiffin meals, and other food items for pickup only through our website. Customers may browse our menu, place orders, and choose a pickup time during our business hours.

 

2. Ordering & Payment

  • Orders can be placed directly through our website.

  • Payments must be made in advance through the available online payment methods.

  • All prices include applicable taxes unless otherwise stated.

  • We reserve the right to refuse or cancel orders at our discretion (e.g., due to stock availability, technical errors, or misuse).

 

3. Pickup Policy

  • All orders are collection only from our location at:
    📍 437, Kenton Road, Harrow, HA3 0XY

  • Please arrive at your scheduled pickup time.

  • Orders not collected on time may affect food quality, and we do not offer refunds for late pickups.

 

4. Cancellations & Refunds

We prepare food fresh to order. Please refer to our [Return & Refund Policy] for full details.

In summary:

  • Orders cannot be cancelled after a certain preparation point.

  • Refunds are only provided under specific conditions (e.g., wrong or missing items).

  • Contact us within 24 hours of pickup for any refund requests.

 

5. User Responsibilities

By using our website, you agree that:

  • All information you provide is accurate and up to date.

  • You will not misuse our website (e.g., by placing false or fraudulent orders).

  • You are responsible for maintaining the confidentiality of your order and contact details.

 

6. Intellectual Property

All content on this website, including our name, logo, images, and menu design, is the property of Annapurna Panipuri and Tiffin Service. You may not reproduce or use this content without our written permission.

 

7. Limitation of Liability

We are not liable for:

  • Delays due to traffic, weather, or unforeseen circumstances

  • Reactions to food allergens (please notify us of allergies before ordering)

  • Any indirect or incidental damages arising from your use of the website or our services

 

8. Privacy

Please refer to our [Privacy Policy] for details on how we handle your personal information.

 

9. Modifications

We may update these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date.

 

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out:

📧 Email: annapurnats2024@gmail.com
📞 Phone: +44 7442216487
📍 Address: 437, Kenton Road, Harrow, HA3 0XY

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